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As an electricity consumer in Ontario, you have two options when it comes to your electricity supply.

You can have your electricity supplied by Alectra Utilities through the Regulated Price Plan where prices are set by the 安大略省能源局. Residential and small business customers are automatically part of the Regulated Price Plan unless they choose to purchase their electricity from an energy retailer.  

了解更多信息, visit the 安大略省能源局 website 或拨打免费电话 1-877-632-2727.

You can sign a contract with an energy retailer for your electricity supply. Energy retailers are private companies and are not associated with Alectra Utilities, the 安大略省能源局, the government or any government program. 然而, the 安大略省能源局 licenses energy retailers and plays a role to ensure they follow the laws and rules that protect consumers from unfair or misleading business practices. 

By signing a contract, you are agreeing to purchase electricity at a fixed price for a set period of time. The fixed price is not regulated by the 安大略省能源局. 

An electricity contract covers only some parts of your bill. You will continue to pay other charges to Alectra Utilities even if you sign a contract with an energy retailer. 同时, customers switching to a retailer and leaving the Regulated Pricing Plan will have the RPP Settlement applied to their bill.  

Be aware that an energy contract may not save you money. Take the time to review and compare the contract offer to what you currently pay. Make sure you understand the total amount you will pay under the contract. 

And be sure to read the following information to make an informed choice.

1. 了解你的权利
2. Before Signing an Energy Contract: What You Should Consider
3. After Signing an Energy Contract: The Right to Change Your Mind
4. Nearing the End of an Energy Contract: How Renewals and Extensions Work 
5. List of Licensed Energy Retailers 

For more helpful information on retail energy contracts, visit the 安大略省能源局 或拨打免费电话 1-877-632-2727.